I wrote on this blog the other day that we were re-manufacturing the Almanzo Wilder DVDs because they had been delivered to the Wilder Homestead in late September with a flaw…a small flaw…an inadvertent flaw, but none the less a flaw that I didn’t want buyers of the DVD to see.
We only discovered the flaw on October 1 after 150 DVDs were either sold in person or purchased for delivery during the final days of the Homestead’s annual season at the end of September. Some were shipped before we discovered the flaw…but most were not.
We made a decision at that time to stop further shipping and recall all the Homestead’s remaining 850 discs for repair. The process has taken longer than expected and has caused some frustrations among individuals who either purchased the DVD in advance or who want to purchase it now.
I asked The Wilder Homestead to not reveal the flaw, but rather to simply promise delivery as soon as possible. After I revealed the flaw myself the other day, the Wilder Homestead has been overwhelmed with calls and emails seeking clarification on purchase and delivery. We ask for your patience and understanding. None of this is the fault of the Wilder Homestead. The DVDs are coming. They are beautiful and I know you will enjoy them.
As soon as the new discs are available I will communicate with you on this blog. The good news is that Almanzo’s wonderful story is timeless and will never go out of date. I can say with all sincerity that the repairs we’ve made, while causing some delays in delivery, will truly enhance your long term enjoyment of ALMANZO WILDER: LIFE BEFORE LAURA.
Thank you for your support of our program and the Wilder Homestead.