ALMANZO WILDER DVD - AN UPDATE
I wrote on this blog the other day that we were re-manufacturing the Almanzo Wilder DVDs because they had been delivered to the Wilder Homestead in late September with a flaw…a small flaw…an inadvertent flaw, but none the less a flaw that I didn’t want buyers of the DVD to see.
We only discovered the flaw on October 1 after 150 DVDs were either sold in person or purchased for delivery during the final days of the Homestead’s annual season at the end of September. Some were shipped before we discovered the flaw…but most were not.
We made a decision at that time to stop further shipping and recall all the Homestead’s remaining 850 discs for repair. The process has taken longer than expected and has caused some frustrations among individuals who either purchased the DVD in advance or who want to purchase it now.
I asked The Wilder Homestead to not reveal the flaw, but rather to simply promise delivery as soon as possible. After I revealed the flaw myself the other day, the Wilder Homestead has been overwhelmed with calls and emails seeking clarification on purchase and delivery. We ask for your patience and understanding. None of this is the fault of the Wilder Homestead. The DVDs are coming. They are beautiful and I know you will enjoy them.
As soon as the new discs are available I will communicate with you on this blog. The good news is that Almanzo’s wonderful story is timeless and will never go out of date. I can say with all sincerity that the repairs we’ve made, while causing some delays in delivery, will truly enhance your long term enjoyment of ALMANZO WILDER: LIFE BEFORE LAURA.
Thank you for your support of our program and the Wilder Homestead.
October 21st, 2008 at 11:26 pm
I really don’t know what the frustration of some individuals is all about.
Those who are frustrated now would be the first to complain if their dvd is not in perfect condition.
I understand a flaw was discovered and is going to be fixed - that’s ok with me. You want to deliver a perfect product and we expect to receive one.
We waited so long for this wonderful programm, so we can wait some more days.
I am looking forward and will enjoy watching Almanzo’s story when I receive my dvd.
Diva Martha
October 22nd, 2008 at 5:14 am
I’m partway through this documentary and it is absolutely wonderful. I love how you’ve animated Garth Williams’s illustrations from the book. It truly brings them to life in a new way.
Thanks for letting us know of the delay. I received notice from the Wilder Homestead this week that they were ready for me to complete my order online. Does this mean that the defective discs already have been replaced?
Thanks.
All my best,
Cheryl
October 22nd, 2008 at 6:16 am
I too, like Cheryl received an email from the Wilder Homested this past week and have since completed my order on their website. Although I am anxiously awaiting my dvd, I know as the saying goes, all good things come to those who wait and I know this will definitely be well worth the additional waiting period.
Throughout life there are many hiccups and I’ve learned long since then that one shouldn’t sweat the small stuff. I’m a very patient woman (although my friends may tell you differently) and I can wait six more months if I have to, and I for one appreciate your honesty and candor regarding this delay issue.
Patiently waiting,
Lorrie
October 22nd, 2008 at 10:15 am
Cheryl:
We expect the revised program to be ready for fulfillment within the next ten days. Thanks for your patience. The program is now better than originally delivered.
Dean
October 22nd, 2008 at 12:32 pm
Dean,
you can count on the patience of the Divas !
Diva Martha
October 22nd, 2008 at 12:32 pm
Dean,
you can count on the patience of the Divas !
Diva Martha
October 22nd, 2008 at 8:24 pm
For anyone who is interested, my review of “Almanzo Wilder: Life Before Laura” is now available online at
http://lauralittlehouseontheprairie.blogspot.com/2008/10/almanzo-wilder-life-before-laura-dvd.html
It is certainly worth the wait!
Cheryl
October 30th, 2008 at 6:16 pm
I haven’t ordered mine yet (I know, horrors!) should I wait or just order it and let them send it whenever they have it available? I put the ‘big wagon’ full of LHOP dvds on my Christmas list. ^..^
October 30th, 2008 at 10:02 pm
Cathy:
Thanks for writing. You should go ahead and order your DVD. The revised program will be available for delivery beginning on Election Day, Nov. 4, 2008.
Dean